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21 day limited right of return

As a consumer, you have the right to cancel purchases made online within 7 days. But we only want you to have the products that are just right for you, so with us, you have an additional limited right of return for up to 21 days.

Furthermore, products and packaging need to be returned in the same condition as when you received them. You must send along the original packaging in an undamaged condition.

*For hygienic reasons, the right of return does not apply to intimate products once the packaging has been opened or if the seal has been broken. This means that you will lose the right of return your purchase if you break the seal on items not suitable for return for health or hygiene reasons. Items that are not for intimate use may be unpacked if you can return them in the same condition and quantity in which they were received. The right of return ceases to apply if you use the product in a way where the use obviously reduces the market value significantly.

We shall consider it used if the product (intimate products excluded) has been opened or tried beyond what has been described above. This means that, upon returning the product, you will only get part of or none of the purchase amount refunded to you. You may, for instance, try on lingerie as long as it is possible to return it in the same condition and packaging as you received it in.

Refunding when using your 14-day cancellation right

If you have received your order, you must return it to us no later than 14 days after you have received it. You yourself will bear the cost of returning shipment.

You have the right to have your money returned to you as soon as possible and no later than 14 days after receiving confirmation that you regret your purchase.

Refunds 

 we will refund the purchase amount or a part hereof once we have received the return package and checked that the returned items meet the return and refund requirements

Age of consent

You must be 18 years or older to make a purchase on Sinful.co.uk. By approving a purchase on the website, you confirm that you are in compliance with the age restriction.

Product reviews

When you submit a product review on our website, you grant us permission to copy, remove, modify, publish and translate the content of the product review. You grant us the right to use the text on our webshop, including other domains than where you submitted the review. You also grant your permission for us to adapt your review and use it for marketing purposes in other sales channels.

Please write your review in English in an easy-to-understand manner without profanity, offensive language etc. You should not copy your review from other customers or from other places. Please don’t insert HTML tags or links in your review.

When submitting your review, you may state your full name, your first name or a nickname in the Name field. If you wish, you can write a completely anonymous review. Please enter the email address that you used in connection with your purchase at us, Your email address will never be visible with the product review(s) you submit.

Our personal data and cookie policy describes how we uses and protects all information you give us when you use our website. it is committed to ensuring that your private life is protected. Data protection is a matter of trust, and it’s very important to us that we have your trust. Should we ask you to use certain information when you use storepleasure.co.uk, you can be sure that it will only be used in accordance with these policies, and that it is within the framework of current legislation. we may also update these policies from time to time by updating the pages below.

In the following section, you can read about the information we collect and how we handle and store it. In addition, it will indicate what we use the information for, how to reject cookies and information on the privacy policy at storepleasure.co.uk